Scope
Website
Legal Information
Privacy Policy
This policy explains what information we collect, why we collect it, how we use it, and the choices available to website visitors and inquiry contacts.
Audience
B2B
Operations
Global
Collection
Information We Receive
We may collect contact details, company information, project requirements, and technical inquiry details submitted through forms, email, or direct communication.
Use
How We Use Information
We use submitted information to respond to inquiries, evaluate project fit, provide consultations, improve service delivery, and manage legitimate business communications.
Protection
How We Protect Data
We use reasonable administrative and technical measures to protect submitted information against unauthorized access, disclosure, or misuse.
Key Conditions
Inquiry details may be processed through our website contact form and internal sales workflow.
We do not sell personal information submitted through this website.
Information may be retained as needed for inquiry follow-up, project evaluation, and lawful business recordkeeping.
Overview
This Privacy Policy applies to information collected through the coolyne website, including contact forms, direct inquiry submissions, and communications initiated through the site.
Information we collect
We may collect information you voluntarily submit, including:
- Full name
- Company name
- Email address
- Phone number or WhatsApp number
- Project scope, operational requirements, and other inquiry details
We may also collect standard website usage information needed for analytics, security, and site performance monitoring.
How we use information
We may use collected information to:
- Respond to consultation requests and sales inquiries
- Evaluate automation project requirements
- Provide product, solution, and implementation information
- Improve website performance, lead routing, and communication workflows
- Maintain lawful internal business records
Data sharing
We do not sell personal information submitted through this website. Information may be shared with internal personnel, service providers, or technical partners only where reasonably necessary to respond to an inquiry, evaluate a project, support website operations, or comply with law.
Cookies and analytics
This website may use analytics and similar technologies to measure website performance, understand traffic patterns, and improve user experience. These tools may collect standard browser, device, and page interaction data.
Data retention
We may retain submitted information for as long as reasonably necessary to respond to the inquiry, maintain business records, manage ongoing discussions, or comply with applicable legal obligations.
Your choices
You may contact us to request access, correction, or deletion of personal information you have submitted, subject to legal, contractual, and operational requirements.
Contact
If you have questions about this Privacy Policy or about the handling of your information, please contact coolyne through our website contact page.
Frequently Asked Questions
What information does coolyne collect through this website?
We may collect names, company names, email addresses, phone numbers, project requirements, and any additional information voluntarily provided in inquiry messages.
Why does coolyne use this information?
We use it to respond to inquiries, qualify project requirements, coordinate consultations, and support legitimate pre-sales and customer communications.
How can I request an update or deletion of my information?
You may contact us directly using the contact information listed on this website to request review, correction, or deletion of information, subject to legal and operational recordkeeping requirements.